Frequently Asked Questions from Shoppers

What is a crafters' consignment sale?
Our consignment sales are similar to craft resale stores, in that we sell your items for a percentage of your sales. Your items are set up in a retail environment, organized by craft type. You are not required to be on site for the sale. Your only job is to prepare, tag, and drop your items off.

How often do you have these sales?
Currently, we have been coordinating one sale per year. We have plans in the future to host two sales per year. We are also looking into doing sales in other cities. If you would be interested in helping to coordinate a sale in your area, be sure to contact us. We would love to do more sales in different locations. Please join the Crafter's Exchange Mailing List to get updated sales information.

Do you accept credit cards?
Yes. We accept Venmo, cash and credit cards (MasterCard, Visa, Discover). No checks are accepted

Do you provide bags or carts for shoppers?
We will have a limited amount of large reusable bags and shopping baskets for you to use. We recommend bringing your own large bag or small rolling cart to carry your items in.

Is there an admission fee during public shopping hours?
Yes. Our sales are open to the public, but we charge a small fee to help offset our costs.

Frequently Asked Questions from Consignors

Who can consign their items and become a seller?
Anyone can consign their craft supply items with Crafters ' Exchange.

Who does the pricing?
You set your own price and tag your own items. The amount of money you can make is determined by the quantity and quality of your items, how competitively you price them, and if you can join us as a team member.

How do I know what to price my items?
We suggest pricing your items 1/3 to 1/2 of retail. Remember that half-price day is on the last day of the sale. If you want to sell your items for half price, think about pricing your items for what you would like to get for them at half price.

How much will I earn as a consignor?
You will earn 65% of the price that your item sells for. You can earn up to 80% commission by helping to work at the sale.

Is there a limit on how many items I can consign?
Currently, we have a 1,000 item limit per consignor. However, keep in mind that we carefully inspect each item to ensure gently used, excellent quality items at the Crafters ' Exchange sale.

Are there any additional fees involved?
There is a nonrefundable registration fee that is due at the time of registration. This helps cover the cost of space rental, advertising, and other miscellaneous expenses that it costs to run the sale.

When do I receive my check?
Commission payments will be sent within two weeks after the close of the sale.

Will I need an appointment to drop off my items?
Yes. You will schedule your drop-off appointment time through our online system.

How will I know if my items have sold?
Our online software allows you to track your sales each day. At the end of each day of the sale, we will update seller accounts with what has sold to date. Log into your account and click on "View Settlement Report " to see what has sold and how much money you 've made so far.

Do I have to pick up my unsold items?
If you have elected to donate your items to our charity, you do not need to pick up your items. If you would like your items returned to you, you will pick them up after the close of the sale. However, if you have furniture items that did not sell, those items must be picked up. We do not have the ability to donate furniture at this time. If items are not picked up, they will become the property of Crafters' Exchange.

Do I have to sell my items for half price?
We have designated the last day of the sale for items to be sold for half price. When tagging your items, you have the choice to list your items half price or keep the full price. It's all up to you!

If I have consigned in previous shows, will I need to retag items?
No. You will need to transfer previous unsold items into the current sale in order for them to be included in the new sale. This can be done online from the "Manage Inventory" page.

What if I find an item missing?
There are several reasons this can occur...tag fell off (make sure your tags are secure), never dropped off, misplaced in another consignor's items, theft. While theft happens rarely, there is always that possibility. We do our best to keep our eyes open. However, we cannot be held responsible for items lost before, during, or after the sale.